Tropical Storm Helene has impacted the airport.  Below are some of the questions we are receiving:

Relief flights are coming to the airport.  Can I come to the airport to receive supplies, such as water and food?  No – DO NOT come to the airport.  The airport is the gateway for flights to arrive, and supplies are unloaded and trucked to distribution points throughout the region. Emergency agencies are coordinating these efforts and will communicate distribution locations through their communication channels.

Are commercial flights operating/is the airport open?  Yes. Commercial flights resumed on Monday, 9/30/24.  However, airlines are not resuming full schedules yet, so some flights may still be cancelled.  Passengers should contact their airline for the most up-to-date information about their specific flight status before coming to the airport.  Airline contact info>

Can I check flight status on the airport’s website?  No. The airport’s website is not updating, due to the internet issues in the region.  Again, check flight status with your airline for accurate flight status information.

Did parking lots flood?  Are cars ok?  No parking lots flooded during the storm, and all cars are fine.  Customers who have not been able to return to the airport to retrieve their cars should not worry.  Also, the airport has waived the additional fees that would have accumulated for the days during the storm and during this week of recovery.

Is ground transportation available?  Because of fuel and roadway issues, ground transportation is difficult to obtain at this time.  Travelers should make pick-up arrangements with friends or family if possible.

Can I rent a car? Can I return a rental car?  Yes, rental cars may be available, especially if you have pre-booked.  Please note that rental car companies are operating from 8am - 7pm each day at this time, and walk-up rentals can be accommodated if cars are available.  The rental car providers at AVL are:

• Hertz/Dollar/Thrifty 
• Avis/Budget 
• Enterprise/National/Alamo 

Also, yes, rental cars can be returned to the airport.

MEDIA

Please follow the airport's Facebook page for updates.  We will return phone calls as soon as we can, but connectivity is unreliable at this time.  Please check back here for news releases, announcements about news conferences or other pertinent information for the media.