LEARN ABOUT AVL KIND

AVL KIND is a program created by AVL, for AVL — designed to strengthen our brand, build pride, and elevate every customer experience.

• INSPIRE AVL TEAM: from Authority staff to airport tenants — to embody AVL's core values and unite both around a shared mission.
• EMPOWER THE AVL TEAM: with the knowledge, tools, and mindset to deliver an exceptional AVL experience at every touchpoint.
• ESTABLISH A STANDARD OF EXCELLENCE: through training that engages every individual, ensuring consistent brand awareness and world-class customer service.
• FOSTER PRIDE AND PURPOSE: by helping every team member understand who AVL is, what AVL stands for, and the important role every team member plays in creating and exceptional AVL experience.
• REWARD THE TEAM FOR BEING AVL KIND: by issuing AVL KIND cards to team members who display AVL KIND attributes.
  • Nominate an AVL team member to receive an AVL KIND Card in the form below.
  • AVL KIND Cards may be traded at Guest Services in Baggage Claim for a reward.
  • Traded AVL KIND Cards are entered into a monthly drawing for more rewards.

AVL KIND Card Monthly Drawing Winner

THIS COULD BE YOU!!! 
Recent winner — Will (Dominion)

The winner receives a $25 gift card of their choosing!

Do you want to win? Every time you trade in an AVL KIND card, you are entered in the monthly drawing for a $25 gift card and the yearly grand prize drawing of a $250 gift card.

NOMINATE SOMEONE TODAY!

Have you seen an AVL tenant employee going above and beyond to make the AVL experience exceptional? AVL wants to recognize them for being AVL KIND!

NOTE: Passengers can nominate airport or employee tenants by submitting a comment at the Passenger Feedback Kiosk in Baggage Claim.